FAQ

FAQ2025-02-12T15:16:17-05:00
What is Cannabis Certified?2025-02-12T14:59:39-05:00

Cannabis Certified is a professional training and certification program designed to provide individuals with in-depth knowledge of cannabis regulations, responsible sales practices, compliance requirements, and dispensary operations. Our curriculum is developed by industry experts to ensure students gain the essential skills needed to work successfully in the legal cannabis market.

Who should take this certification?2025-02-12T14:59:35-05:00

This program is beneficial for:

  • Individuals looking to start a career in cannabis retail or dispensary operations
  • Current dispensary employees seeking professional development or compliance training
  • Cannabis business owners who want to train their staff
  • Anyone interested in learning about cannabis regulations and responsible sales practices
Is this certification required to work in the cannabis industry?2025-02-12T14:59:31-05:00

While certification requirements vary by state, having a Cannabis Certified credential significantly enhances your employability. Many dispensaries and cannabis businesses prefer or require their employees to have formal training to ensure compliance with laws and best practices.

What makes Cannabis Certified different from other training programs?2025-02-12T14:59:19-05:00

  • Compliance-Focused: We emphasize state and local regulatory requirements.
  • Retail-Oriented: Our training is tailored to real-world dispensary operations.
  • Self-Paced & Online: Learn at your own convenience.
  • Employer Recognized: Many dispensaries accept and prefer Cannabis Certified credentials.
How do I register for the Cannabis Certified program?2025-02-12T15:00:33-05:00

To register, follow these steps:

  1. Visit our website: CannabisCertified.org
  2. Click “Enroll Now” on the homepage or in the course section.
  3. Create an account with your email and a secure password.
  4. Select your training package and proceed to checkout.
  5. Complete payment using one of our accepted payment methods.
  6. Receive a confirmation email with login details and course access.
Can I register multiple people at once?2025-02-12T15:00:55-05:00

Yes! If you are enrolling multiple employees or a group, you can select Group Registration during checkout. Employers and organizations can also contact us for bulk enrollment discounts and customized corporate training solutions.

Do I need to register with my legal name?2025-02-12T15:01:21-05:00

Yes. Your name on the certificate must match your legal identification for verification purposes. If you need a name change after completion, contact our support team.

Is the training online or in-person?2025-02-12T15:01:46-05:00

Cannabis Certified is 100% online and can be accessed from anywhere with an internet connection. The training platform allows you to complete coursework at your own pace.

How is the course structured?2025-02-12T15:02:01-05:00

The course includes:

  • Interactive modules covering cannabis laws, regulations, product knowledge, and sales techniques.
  • Video lectures led by industry experts.
  • Quizzes and assessments to test your understanding.
Can I complete the training on my own schedule?2025-02-12T15:02:22-05:00

Yes! Our self-paced format allows you to study at your convenience. You can log in anytime and pick up where you left off.

How long does the certification take to complete?2025-02-12T15:02:39-05:00

The time required to complete the certification depends on whether you’re taking the course through live sessions or self-paced learning:

  • Live Sessions (5-week course): If you’re enrolled in live classes, the course typically spans 5 weeks with scheduled sessions each week. You will attend live, instructor-led classes and complete quizzes and assignments according to the class schedule. All quizzes must be passed within 1 week of the final module.
  • Self-Paced (Asynchronous Training): If you’re taking the course at your own pace, you can complete it as quickly or gradually as you’d like. Most students finish the course in:
    • 10-15 hours if completing all the material in one sitting.
    • 1-2 weeks if studying part-time. You have 6 months to finish the course.

Regardless of your learning style, you can proceed at a pace that fits your schedule.

Is there a deadline to complete the course?2025-02-12T15:02:55-05:00

The course completion deadline depends on the type of training:

  • Live Classes (through work or college): All quizzes must be completed and passed within 1 week of the final module, as determined by your employer or educational institution.
  • Asynchronous Training: You have up to 6 months to complete the course and pass all quizzes. This allows flexibility for students to work at their own pace.

If you need additional time or an extension, please contact our support team to discuss your specific situation.

What if I need help during the course?2025-02-12T15:03:11-05:00

Students have access to:

  • Customer support via email or phone
  • Live Q&A sessions (if applicable)
  • Peer review & support
  • On-going access to all videos & materials in the student portal for up to 6 months after course completion
How much does the certification cost?2025-02-12T20:34:54-05:00

The cost of the certification varies based on promotions and group discounts. Please visit our Registration Page for the most up-to-date fees.

What payment methods are accepted?2025-02-12T15:04:47-05:00

We currently accept the following payment options:

✅ Credit/Debit Cards – Secure payments using AeroPay with Visa, Mastercard, American Express, or Discover.
✅ Business Invoices – Available for employers, colleges, and organizations enrolling multiple students. Contact us to request an invoice for bulk registrations or direct billing.

If your employer or educational institution is covering your certification cost, we can assist with direct invoicing or provide proof of enrollment for reimbursement. Please reach out to our support team for more details.

Do you offer payment plans?2025-02-12T15:05:02-05:00

While we do not have formal payment plans, we believe that everyone should have access to education and training. If you need assistance, we are happy to discuss possible options to help make the certification more accessible for you. Please reach out to our support team to explore how we can assist you.

Can my employer pay for my certification?2025-02-12T15:05:17-05:00

Yes! Many employers reimburse training costs or directly enroll employees. Employers can:

  • Prepay for employees and receive a group login.
  • Reimburse employees after successful certification.
  • Request an invoice for direct billing.
Are there any refunds if I change my mind?2025-02-12T15:05:31-05:00

Our refund policy allows students to request a full refund within 7 days of purchase, provided they have not completed more than 25% of the course.

Do you offer discounts for veterans, students, or low-income individuals?2025-02-12T15:05:47-05:00

Yes! We provide special pricing for:

  • Veterans & Active Military (with proof of service)
  • Students & Recent Graduates (valid student ID required)
  • Equity Applicants in social equity programs

Contact us for discount eligibility.

Is there a final exam?2025-02-12T15:06:14-05:00

There is no single final exam. Instead, each module includes its own multiple-choice quiz, which you must complete and pass in order to receive your certification.

How many attempts do I get to pass?2025-02-12T15:06:45-05:00

To successfully complete the course, you must pass each module quiz with a score of at least 70%. You have unlimited attempts to retake the quizzes until you achieve a passing score.

Once all module quizzes are passed, your certification will be processed and sent via email within 1 week of course completion.

How do I receive my certificate?2025-02-12T15:07:06-05:00

Once you pass the exam:

  • Your test scores will be processed, and your certificate will be sent via email within 1 week of completing the course.
  • You can download and print your certificate once received.
  • Employers can verify your certification online.

If you do not receive your certificate within the expected timeframe, please contact our support team for assistance.

Does the certification expire?2025-02-12T15:07:23-05:00

Yes, the certification is valid for two years, after which renewal is required to stay current with industry regulations.

Who do I contact if I have technical issues or questions?2025-02-12T16:14:29-05:00

📧 Email: [email protected]

📞 Phone: (908) 429-6680

Can I get assistance with job placement?2025-02-12T15:08:42-05:00

While we do not guarantee job placement, we provide resources, industry connections, and employer partnerships to help students find employment opportunities.

What if I need to update my account information?2025-02-12T15:08:59-05:00

You can log in to your account and update personal details. For name corrections on your certificate, please contact support.

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