What if I need to update my account information?
steepdev2025-02-12T15:08:59-05:00You can log in to your account and update personal details. For name corrections on your certificate, please contact support.
Can I get assistance with job placement?
steepdev2025-02-12T15:08:42-05:00While we do not guarantee job placement, we provide resources, industry connections, and employer partnerships to help students find employment opportunities.
Who do I contact if I have technical issues or questions?
steepdev2025-02-12T16:14:29-05:00📧 Email: admin@njcannacert.com 📞 Phone: (908) 429-6680
Does the certification expire?
steepdev2025-02-12T15:07:23-05:00Yes, the certification is valid for two years, after which renewal is required to stay current with industry regulations.
How do I receive my certificate?
steepdev2025-02-12T15:07:06-05:00Once you pass the exam: Your test scores will be processed, and your certificate will be sent via email within 1 week of completing the course. You can download and print your certificate once received. Employers can verify your certification online. If you do not receive your certificate within the expected timeframe, please contact our support team for assistance.
How many attempts do I get to pass?
steepdev2025-02-12T15:06:45-05:00To successfully complete the course, you must pass each module quiz with a score of at least 70%. You have unlimited attempts to retake the quizzes until you achieve a passing score. Once all module quizzes are passed, your certification will be processed and sent via email within 1 week of course completion.
Is there a final exam?
steepdev2025-02-12T15:06:14-05:00There is no single final exam. Instead, each module includes its own multiple-choice quiz, which you must complete and pass in order to receive your certification.
Do you offer discounts for veterans, students, or low-income individuals?
steepdev2025-02-12T15:05:47-05:00Yes! We provide special pricing for: Veterans & Active Military (with proof of service) Students & Recent Graduates (valid student ID required) Equity Applicants in social equity programs Contact us for discount eligibility.
Are there any refunds if I change my mind?
steepdev2025-02-12T15:05:31-05:00Our refund policy allows students to request a full refund within 7 days of purchase, provided they have not completed more than 25% of the course.
Can my employer pay for my certification?
steepdev2025-02-12T15:05:17-05:00Yes! Many employers reimburse training costs or directly enroll employees. Employers can: Prepay for employees and receive a group login. Reimburse employees after successful certification. Request an invoice for direct billing.